Important Message about The Fashion Police and Heart Internet web hosting

(NOTE: If you’re a Hot Igloo website customer and have found that your site is redirecting to here, please accept our apologies. You’ll find an explanation of what has happened below:  please rest assured that we have backups of your sites, and they should be back online very soon. Thanks for your patience.)

Hi everyone,

First of all, huge apologies for the fact that the site has been down all day today.

Secondly, you’ll probably notice that now that it’s back, it’s displaying posts from September – or not displayig them, as the case may be, because many of the images and comments are currently missing. This is because at about 2pm today our web hosts, Heart Internet, contacted us to say that while they were working on our server they had managed to irretrievably lose the entire site  – and all the rest of our websites – and that there was absolutely nothing they could do to recover it. Essentially, they told us thefashionpolice.net (and, indeed, all of our other sites) was gone for good.

Yes.

As you can see, that turned out not to be true and they have managed to restore most of the site. We have, however, lost just over a month’s worth of posts, and you will notice that the images are currently missing from many of the posts we do have. We have our own backup of those posts, but it will take us several days to get them back online, and unfortunately there won’t be any posts here on Monday because it’s going to take us at least until then to deal with the considerable fallout from this fiasco.

We’re really sorry for the interruption in transmission, and hope you’ll bear with us for a couple of days until we can get back on our feet.

The Fashion Police

14 Comments

  • October 30, 2009

    Rock Hyrax

    Glad to see the site back anyway 🙂

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  • October 31, 2009

    Mousy

    My god, I would have been foaming at the mouth in your place if someone had told me that my sites had been lost forever. I’m so glad they’re back, even if there are going to be some problems while pieces are restored. Have a hug. 🙁

    View Comment
  • October 31, 2009

    Hoshi

    *pats Amber’s shoulder* Glad you got them back, anyway! And I hate to say this, but my computer isn’t displaying any of the images on the posts… I have a Mac laptop, PowerBook G4.

    View Comment
    • October 31, 2009

      Terry

      I am currently recovering all of these posts you see. Although the posts going back to the end of September will have text, it will be a while until we manage to re-source the images. Our current priority to to get the posts back and on all of our sites for the month of October.

      View Comment
  • October 31, 2009

    Melanie

    Glad to hear you got your work back. Can’t believe they told you they might have lost everything. Talk about give a woman a heart attack.

    Heart Internet .. hmm, not so much.

    View Comment
  • October 31, 2009

    Frankie

    Best of luck with getting the site back up!

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  • October 31, 2009

    CoutureCoco

    That’s terrible I’m so sorry! Glad to have most of the site back though.
    Thanks for all your efforts!
    .-= CoutureCoco´s last blog ..Ivanka Trump =-.

    View Comment
  • October 31, 2009

    Amelia

    What a nightmare! Good luck with getting it up and running again! Will keep checking back to see if there’s been any improvement 🙂

    View Comment
  • October 31, 2009

    MsVeve

    Wow, that would have killed me! Plus I have no back-ups so I would be really really pissed as well. Anyways best of luck with getting everything back! Love this site btw:)
    .-= MsVeve´s last blog ..The one where Maths is concerned.. =-.

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  • October 31, 2009

    Cheryl Warren

    Guess it is time to say “thanks” for all you do. I love this site and would miss it very much if it disappeared. Good luck with the restore.

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  • October 31, 2009

    Janet C

    How the h#ll does a professional hosting company screw up that badly? Sheesh. Good thing you had your own backups. I’m sorry you’re having to go through all this. They owe you several months of free service, both for their screw up and for compensation of your time doing the recovery they couldn’t seem to manage to do.

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  • November 1, 2009

    Joey Sauer

    Good luck getting things back on track! Things look ok to me. ♥
    .-= Joey Sauer´s last blog ..JoeySauer: Just saw @BritneySpears new music video for ‘3’, pretty boring and I hate the lyric change from "living in sin" to "living like this", bleh. =-.

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  • November 1, 2009

    Little Miss Random

    I’d hate to see this site go. All the best with the restoration!

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  • November 2, 2009

    Bella France

    I’m so glad you’re getting this sorted!! I would have cried to see my work lost!! Good lesson in keeping backups up to date!
    Thank you for the great site!

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